P1 PERFORMANCE TERMS AND CONDITIONS
To receive dealer pricing, one must be engaged in the automotive industry and have either wholesale warehouse, retail store, and /or a repair/installation facility. Proper proof of business is required and the information provided must clearly show that the business is reselling
or using products purchased at P1 Performance.
Minimum buy ins are not typically required but in some instances to obtain a certain level of pricing this may apply, please consult your sales rep for more details.
To remain an active account with P1 Performance, the dealer must purchase within a span of 90 business days or the account may be directed to a dealer in the area or terminated at the discretion of P1 Performance.
Payment Terms: All orders for dealer pricing must be prepaid unless other terms are agreed to. Prepaid via: Certified check, money order, wire transfer, credit card (VISA / MASTERCARD and American Express) or Company check (with prior approval).
Returned Checks: If a check is returned for any reason, a $50 service charge will be made.
Placing Orders: All orders placed outside the P1 website must be emailed with Company name, Today’s date, Part #, Description, quantity and Price clearly marked on the purchase order. All orders must be made by 4 PM eastern standard time to increase chances of same day shipment. All Freight orders must be place by 10:30 AM EST to increase chances of same day shipment. Also, please understand we have two UPS pickups (3PM, 5:15PM), so an order placed before 2 PM may leave our location, not allowing us to add to your order.
Unpaid Balances: Balances past due after 30 day terms will be placed on credit hold until balances are paid in full. Balances past due after 60 days will be access 3.5% finance charge on total amount due, accessed every 15 days from past due date. Balances past due 90 days will be sent to a collection agency.
Drop Ships: P1 will drop ship at no cost when shipping with UPS via P1 Performance Acct. #. Customer’s using their own UPS / Fedex account number, a $5 handling fee will be applied to your invoice.
Special Orders: A 50% deposit due at time of order and balance to be paid upon shipment of product(s).
Refused Shipments: Any shipments returned “refused” for any reason will be permanently dropped as a dealer and no further shipments will be made. Any refused shipments sent back to P1 Performance does not constitute the right to a refund or credit. It is the customers’ responsibility to make all arrangements with P1 for the refused shipment. It is company policy to charge the customer all the freight charges associated with the shipment and a 25% restocking fee.
Shipping Errors: If you receive an incorrect item due to our error, we will issue a carrier’s call tag to pick up the incorrect item(s) and ship the correct item(s) at no additional charge to you.
Damages Due to Shipping: All merchandise is packed carefully and correctly utilizing a triple check method before it leaves our facility. Damaged shipments should be checked in the presence of the carrier. All claims for damaged or loss to your shipment must be made with the carrier. If damage is spotted after shipment has been open, please make call to carrier to report this claim and take careful pictures of the shipment. Claims for shortage or damage must be made within 2 business days of shipment delivery. Freight shipment claims must be made at time of delivery.
Returns: Return for exchange or refund will be allowed within 14 calendar days from date of receipt. All returns must be unused and in it’s original sell-able packaging. No rips, tears, re-tape, or signs of being opened will be allowed for return. No return or exchange on merchandise that shows signs of having been installed, mounted, scratched, or defaced will be allowed. All approved refunds will be made by either: Company check, CC, account credit, all to be determined by P1 Performance. A 25% restocking fee will be accessed on all authorized returns. No cancellations, refunds, or exchanges on special order item(s) will be allowed.
Warranties: No warranty whatsoever will be honored if the defect was caused by customer or improper installation of the item(s). All warranties through manufacturer will be honored and P1 Performance will work with dealer to make sure their claim is handled effectively. Customer will be responsible for shipping & handling fees. It is customer’s responsibility to retain any and all invoices for their records of purchase.
Account Termination: P1 reserves the right to terminate any accounts who do not meet the above requirements.
Titles of Ownership: All parts shall remain the property of P1 Performance until paid in full.
Product Specification: Prices, discounts, materials, design, specifications, and recommendations are subject to change without notice. All merchandise information presented on our website and price guides are true at the time of publication. All racing products are for off-road and circuit use only.